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PRIVACY POLICY

The purpose of this Privacy Policy is to inform you of the treatment your personal data receives when you browse or use the services included on our website, so that you can freely decide if you wish to provide them for the purposes set out in this document. .

By registering on our page or placing an order you are accepting both this privacy policy and the articles present in the General Conditions of Sale of this site.

1. INFORMATION COLLECTION

We receive, collect and store any information you enter on our website or otherwise provide to us. In addition, we collect the Internet Protocol (IP) address used to connect your computer to the Internet; log in; Email address; password; computer and login information and purchase history.

We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, information about interaction between pages, and methods used to navigate away from the page. .

We also collect personally identifiable information (including name, email address, password, communications); payment details (including credit card information), comments, reactions, product reviews, recommendations and personal profile.

2. FOR WHAT PURPOSE WILL MY PERSONAL DATA BE PROCESSED?

Your personal data will be used for the following purposes:

  • Attend to your request.

  • In the event that you contract any of our products or services, we will use your personal data for their management and billing.

  • Provide our users with continuous and personalized technical support.

  • To be able to contact our visitors and users with general or personalized notices related to the service and promotional messages.

  • To create aggregated statistical data and other aggregated and/or inferred non-personal information, which we or our business partners may use to provide and improve our respective services.

  • We use cookies to improve and personalize the service offered, as well as to facilitate navigation. If you want more information regarding cookies you can consult it at the following link:  Cookies Policy

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com data storage, databases, and general applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company comply with the standards set by PCI-DSS, as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure processing of credit card information by our store and its service providers.

3. COMMERCIAL COMMUNICATIONS

We may contact you to inform you about your account, to resolve problems with your account, to resolve a dispute, to collect fees or amounts owed, to collect your opinion through surveys or questionnaires, to send updates about our company, or, if necessary, to contact you in order to enforce our User Agreement,   applicable national laws and any agreements we may have with you.

4. HOW LONG WILL MY PERSONAL DATA BE KEEPED?

Your personal data will be kept for the time strictly necessary to provide you with the contracted service or product. Once the service has ended, and/or the guarantee on the purchased products, we will keep your data for five years, which is the standard limitation period for civil or commercial responsibilities. However, you should be aware that these retention periods could be extended by legal changes or assessment of criminal liability. Once the responsibilities derived from the contract have been prescribed, we will proceed to the destruction of all your personal data.

We want to keep your contact data indefinitely to send you periodic information about products and/or services, our own or those of third parties, that we understand may be of interest to you.

If you no longer want us to process your data, please contact us at faizadesing@gmail.com or through the contact form available on this page.

5. UPDATES TO THE PRIVACY POLICY

​Eventually, Ïzza may apply modifications to this Privacy Statement in accordance with the modification of the legislative provisions that may occur and the commercial objectives of Ïzza.

We reserve the right to change this Privacy Policy at any time, so please review it frequently. Changes and clarifications will take effect as soon as they are posted on the website. 

If we make material changes to this policy, we will notify you here of its update, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

6. YOUR RIGHTS
  • You have the right to access your personal data.

  • You have the right to request its rectification or deletion.

  • You can withdraw your consent.

  • You can request the limitation of its treatment.

  • You have the right to object to the processing of your personal data.

  • You have the right to the portability of your data

To exercise any of these rights, you must submit a request to the address of the person responsible for the file that is collected in the first point of this privacy policy. If you wish to obtain more information regarding your rights or how to enforce them, you can contact the Spanish Data Protection Agency (www.agpd.es).

You can modify your privacy preferences by writing to us at: faizadesing@gmail.com

7. COOKIES

We inform you that we have cookies installed on our website, which you can consult at this link:  Cookies Policy  , with the sole purpose of improving and personalizing the service offered as well as to facilitate navigation, cookies are only associated with an anonymous user and a computer, not allowing access to personal data. Cookies are small text files that are stored by your browser on your computer's hard drive. When you browse through our website, our server will be able to recognize the cookies and provide us with information about the language selected on your last visit. Most browsers accept the use of cookies automatically, but you can configure your browser to be notified on your computer screen of the reception of cookies and to prevent their installation on your hard drive.

8. DATA QUALITY

The User guarantees that the Personal Data provided to Ïzza are true and is responsible for communicating any changes in them. The User will be solely responsible for any damage or loss, direct or indirect, that could be caused to Ïzza or to any third party due to the completion of the forms with false, inaccurate, incomplete or outdated data. The User must not include personal data of third parties without their prior informed consent as established in this privacy policy, being solely responsible for their introduction.

9. CONFIDENTIALITY

Your personal data is classified as confidential information, therefore, all treatment of this data will be carried out guaranteeing the utmost secrecy from third parties and applying the necessary security measures to guarantee your safety.

 

In compliance with the provisions of Organic Law 15/1999, on the protection of personal data, the client of the Ïzza website may at any time exercise the rights of access, rectification, cancellation and, where appropriate, renewal of consent. for the transfer of your data in the terms provided in the aforementioned Law and other regulations that develop it, by writing to our email address faizadesing@gmail.com or by mail to our official headquarters.
Pursuant to article 5 of Organic Law 15/1999 on the Protection of Personal Data, the personal data you provide us will only be registered on the platform of the website hosted on Wix.com.

Our Privacy Statement is exclusively subject to Spanish law. The competent courts of Spain will have exclusive jurisdiction in any litigation or dispute that may arise or in relation to our Privacy Statement.

10. SECURITY MEASURES

Ïzza has adopted the necessary measures to avoid the alteration, loss, treatment or unauthorized access of personal data, knowing at all times the state of the technology, the nature of the stored data and the risks to which they are exposed, whether they come from of human action or the physical or natural environment, however, the User must be aware that security measures on the Internet are not impregnable.

11. PARTICULAR CONDITIONS

Certain services provided by Ïzza may contain particular conditions with specific provisions regarding the protection of personal data, therefore the particular conditions of each case are applicable. In everything not regulated by the particular conditions, the general conditions contained in this privacy policy will be of supplementary application.

12. MINORS


Children under the age of majority, and especially those under the age of 13, should not submit information about themselves or their friends, and should not sign up for any of Ïzza's online services, nor should they make requests to receive supplemental information from Ïzza by clicking the consent or request buttons on the website. If we learn or are informed that a child has registered their data or that of another child, we will delete that information from our records.


We do not knowingly collect personally identifiable information from minor children. If you, as a parent or legal guardian, are concerned that your child has signed up for our service and you want to unsubscribe and delete your registration details, please email us at: faizadesing@gmail.com or by post to our official headquarters, including official documents that establish your parental or guardian status.

13. USE OF WEBSITE CONTENT


Ïzza has created this website for users' personal information. The user can download to a computer or print a copy of the pages included in the website solely for his personal use and for private, domestic, educational and non-commercial purposes, with the condition that the documentation itself, and specifically the relative documentation to intellectual property such as copyright or trademarks, remains intact and is not modified, deleted or changed.
Unless otherwise stipulated, the user must assume that everything he sees or reads on the website (such as images, photographs, including any person represented in the photographs, illustrations, icons, texts, videos, written or other materials ) is protected by law, as well as copyrights, drawings and trademarks, in accordance with the provisions of international treaties and national laws around the world.
The content of the Ïzza website may not be modified or used in any way and, in particular, may not be reproduced, represented or distributed to the public, displayed, marketed, and none of the content of said site may be integrated into a derivative work, for public or commercial purposes.
On the other hand, it is prohibited to use or present the content of the website, in whole or in part, on another website, blog, mobile phones or, more generally, in a network computer environment, for any purpose. If the user violates any of these conditions, the authorization to use the content of the website will automatically terminate and the user must immediately destroy any copies that he may have made of the content of the website.
Any illicit use of the Ïzza website may constitute a violation of the legislation on copyright, on trademarks, on respect for private life and on the right of publicity, as well as the laws and general regulatory texts on the right of communications.

14. COPYRIGHT


All copyright on the materials or content provided as part of the website corresponds at all times both to us and to those who granted us the license for its use. You may use such material only as expressly authorized by us or those who granted us a license for its use. This will not prevent you from using this website to the extent necessary to copy your order information or contact details.

15. APPLICABLE LAW AND DISPUTE RESOLUTION


These conditions are governed by Spanish law, according to the provisions of Law 7/1998 of April 13, on General Conditions of Contract, Legislative Decree 1/2007, of November 16, which approves the General Law for the Defense of Consumers and Users and other complementary laws, to Royal Decree 1906/1999, of December 17, 1999, which regulates Telephone or Electronic Contracting with general conditions, Organic Law 15/1999, of December 13, on Protection of Personal Data, Law 7/1996, of January 15, on the Regulation of Retail Trade and Law 34/2002 of July 11, on Services of the Information Society and Electronic Commerce.
To resolve any dispute or conflict arising from these Legal Notices, Ïzza submits to the jurisdictional determination criteria established in the applicable legislation on consumers and users.

Online dispute resolution in consumer matters in accordance with Art. 14.1 of Regulation (EU) 524/2013: The European Commission provides an online dispute resolution platform that is available at the following link:_cc781905-5cde-3194- bb3b-136bad5cf58d_ http://ec.europa.eu/consumers/odr/ . We respect your privacy.

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